UKG
Integrate with UKG Pro, Ready, or Dimensions
Sync employee, payroll, and time data from UKG Pro, UKG Ready, or UKG Dimensions into Audit1.
What syncs: ✅ Employee records ✅ Payroll data ✅ Time & attendance ✅ Job classifications ✅ Work locations ✅ Custom reports
Supported Products
| Product | Best For | Formerly |
|---|---|---|
| 🔵 UKG Pro | Large enterprises (1,000+) | UltiPro |
| 🟢 UKG Ready | Mid-sized (100-1,000) | Kronos Workforce Ready |
| 🟡 UKG Dimensions | Time & attendance focused | Kronos Workforce Dimensions |
Setup steps are similar across all products — differences are in where to find credentials.
Prerequisites
- ✅ Active UKG account (Pro, Ready, or Dimensions)
- ✅ Administrator access or API permissions
- ✅ Active Audit1 account
Setup
1️⃣ Start in Your Portal
Go to Settings > Connections > Set Up Connection > Connectors > UKG. Select your product.
2️⃣ Get UKG API Credentials
| UKG Pro | UKG Ready | UKG Dimensions |
|---|---|---|
| System Config > Security > Web Services > New Service Account (read-only) | Setup > System Config > Integrations & APIs > Generate API Key | Administration > App Setup > API & Integrations > New Integration |
| Save: API URL, Username, Password, Customer API Key | Save: API Endpoint, API Key, Company Short Name | Save: Tenant URL, API Token |
3️⃣ Configure Connection
Enter credentials in Audit1 and click Test Connection.
4️⃣ Configure Report Syncing
Create a payroll report in UKG with these fields:
Employee: ID, First Name, Last Name, Status, Hire Date, Termination Date Job: Title, Class Code, Department, Work Location/State Pay: Period Start/End, Gross Pay, Regular Earnings, Overtime, Hours Worked
Enter the Report ID in Audit1's integration settings. Map fields if auto-detection doesn't match.
5️⃣ Set Schedule and Go Live
| Setting | Options |
|---|---|
| ⏱️ Frequency | Daily (recommended), weekly, bi-weekly, manual |
| 🔄 Sync type | Full or incremental (changes since last sync) |
Run a test sync, verify data, then toggle Auto-Sync ON.
🔧 Troubleshooting
| Problem | Solution |
|---|---|
| ❌ Can't connect | Verify credentials. Check service account is active. Confirm API access is enabled. |
| ❌ Report not found | Verify report ID. Ensure report has data for date range. Check report permissions. |
| ⚠️ Data mismatch | Check date range and field mappings. Ensure report includes all required fields. |
| ⚠️ Slow sync | Use incremental sync. Reduce date range. Run during off-peak hours. |
Need help? Email [email protected] with subject "UKG Connector" and your product (Pro/Ready/Dimensions).
Updated 1 day ago